FAQs
Orders
How do I place an order?
Choose your preferred platter, select add-ons if any, and checkout via our website or contact us via WhatsApp for any requests.
How much in advance should I order?
We recommend ordering 2-3 days in advance to ensure availability. For larger orders or festive periods, please order earlier.
Do you accept bulk or corporate orders?
Yes, we cater to corporate events, celebrations, and bulk orders. Custom arrangements are available upon request, WhatsApp us for inquiries.
Can I change my order after payment?
Yes, order amendments are allowed if requested at least 2 working days in advance, subject to ingredient availability and preparation status.
What is your cancellation policy?
Cancellations made at least 1 week in advance are eligible for a full refund.
Cancellations made less than 1 week but more than 24 hours in advance will be refunded at 50%.
We are unable to accept cancellations made within 24 hours of the scheduled delivery time
Delivery
What are your delivery hours?
Our delivery service operates daily from 11:00am to 8:00pm, with a minimum lead time of at least 2 hours from order confirmation.
Do you offer same-day cheese platter delivery in Singapore?
Yes — we offer islandwide same-day delivery in Singapore. For same-day orders, please order by 6pm. Deliveries for orders above $70 are complimentary — please WhatsApp us for urgent or time-specific requests.
What areas do you deliver to?
We offer islandwide delivery across Singapore.
Can I schedule delivery for a specific time?
Yes, you may select a preferred delivery timing during checkout. Deliveries are arranged in 1.5-hour time slots.
Dietary Restrictions
Do you list allergens?
Yes. Common allergens such as dairy, nuts, and gluten are indicated where applicable. If you have severe allergies, please contact us on WhatsApp before ordering.
Can you accommodate dietary restrictions?
Dietary preferences wise customers can request no pork, no beef, no meat packages etc or specifics type of cheese in advance. Contact us on WhatsApp for more specification.
Do you offer vegetarian platters?
Yes, we have vegetarian options available.
Platters
Can I customise my platter?
Yes -- most of our platters can be customised in the ordering page. If you require further changes that are not selectable, you can directly contact us via WhatsApp and we will do our best to accommodate you. Customisation may affect the final price, and we will always confirm with you before proceeding.
Can I request specific items to be swapped, added or removed?
Yes, substitutions and additions for cheeses or cured meats are available upon request, subject to ingredient availability. Please note that additional items or substitutions may affect the final price.
Reach out to us via WhatsApp to discuss your preferences, and we'll do our best to accommodate.
How many people does a platter serve?
A Petite platter ideally serves 1-2 pax (3-4 for light sharing), regular serves 3-4 pax (5-8 for light sharing) and a large platter serves 5-6 pax (7-8 for light sharing).
How long can it stay out, and can I keep leftovers?
For quality and food safety, we recommend consuming the platter within 2-4 hours if kept at room temperature. Any leftovers should be wrapped tightly or stored in airtight containers and refrigerated, and are best enjoyed within 1-3 days.
What is the difference between a cheese board and a charcuterie board?
A cheese board focuses on artisanal cheeses — typically soft, semi-hard, and hard varieties served with crackers and condiments. A charcuterie board centres on cured meats and cold cuts, often paired with cheeses, nuts, fruits, and accompaniments. Our most popular boards combine both. Browse the full range to find the right fit.
Grazing Table
How much in advance should I order for a Grazing Table?
We recommend ordering 2-3 days in advance to ensure availability. For larger orders or festive periods, please order earlier.
How many people can a Grazing Table serve?
We offer a number of pax starting from 10 all the way up to 100 pax. View our options at Grazing Table.
Cheese
How long do Soft Cheeses last?
Soft cheeses are best enjoyed within 7 days of delivery for optimal freshness, texture, and flavour. Keep refrigerated in clean wrapping or an airtight container.
How long do Hard Cheeses last?
Hard cheeses generally last much longer when stored properly. Wrap them in clean cheese paper, parchment, or cling wrap and keep them in an airtight container in the fridge. As long as there is no visible mould or spoilage, they are typically safe to enjoy.
How do I choose a cheese?
Not sure where to start? The simplest way in is deciding between soft or hard cheese — from there, we can help you narrow it down based on what you're pairing it with or the occasion. WhatsApp us if you'd like a recommendation.
Which cheeses are most popular
Some of our most popular cheeses are the Garlic Brie, OG Kristal, Truffle Gouda, and Snowdonia — all available on their own or as part of a platter.
Cured Meat
Where are your meats from?
We offer in-house cured meat and also source quality products from trusted suppliers.
How are your meat cured?
We follow a traditional meat curing method of air drying and salt curing.
Do you use preservatives or additives?
Some products use traditional curing salts as part of classic charcuterie methods. We do not use unnecessary artificial additives.